Important Update Regarding Your Hosted Miners
6/24/2025
Musk Client,
We would like to inform you of an important update regarding your hosted miners.
To improve overall uptime, and miner performance, we will be relocating all miners currently hosted at Iowa to our Arkansas facility. After careful evaluation, we are confident this move will provide significantly better uptime and stronger mining performance overall. We are confident that avoiding curtailment will help mechanical reliability of units as well.
The move will begin on May 15th 2026. During this time, you may notice some of your miners appearing offline. If this occurs after May 15th, it is most likely due to the relocation process.
We anticipate all moved miners will be back online within approximately 2 to 3 weeks following the start of the transition.
Please note that all downtime related to this move will be fully credited on the invoice you receive during the month of June.
Additionally, we kindly ask that you continue to pay the invoice you receive during the month of May in order to maintain compliance with Musk Mining’s prepaid billing policy.
We are confident this transition is the best long term move for our clients and will ultimately result in improved uptime, increased operational stability, and greater mining profitability overall.
If you have any questions, please reach out to store@muskminers.com or contact your sales representative directly.
Thank you for your continued support and trust in Musk Mining.
Happy Hashing,
Musk Mining